Now open Thursday - Monday from 10 am - 4 pm. NOTE: The Zoo is open on Providence school holidays and vacation weeks. We have implemented enhanced protocols and procedures to help ensure the safety of guests, employees, volunteers and, of course, our animals. This includes a one-way pathway, closure of some buildings, mask requirements and more.
Time ticketing procedures are in place. All tickets must be purchased ONLINE ONLY >. Last admission to the Zoo is 3:30 pm
Please read more below to ensure you and your family have a safe and enjoyable experience:
- Online timed-ticket reservations for guests and Zoo members with a set maximum capacity for each time frame.
- One-way pathway with clear social distance markers.
- Guests and employees are required to wear face coverings (covering nose and mouth) when on Zoo grounds. (Children under 2 and those with medical conditions are exempt)
- New hand-washing stations and hand sanitizer units have also been installed throughout the Zoo.
- Physical barriers and other safety related infrastructure changes.
- Building and Grounds staff are enhancing all safety and cleaning measures to ensure the already high standards followed for the safety of our animals, staff and guests.
World of Adaptations,and Hasbro's Our Big Backyard are closed. High frequency, high touch play-based activities will not be available.
Faces of the Rainforest open with limited capacity and hours.
Timed ticketing procedures are in place. Tickets are sold online only. No tickets will be sold at the gate.
All patrons, including members, must obtain tickets online for one of the following timeslots:
- 10 am, 11 am, Noon, 1 pm, or 2 pm.
- Guests are welcome to remain on Zoo grounds until 4:00 pm.
- No one will be allowed on Zoo grounds without showing a ticket at the parking lot entrance, including members. Members are still required to reserve a timed ticket online ***Please see next dropdown box for detailed instructions.
Please Note: You must have a ticket when you arrive at the front gate. Guests without a ticket will be denied entry and encouraged to purchase tickets online and return for entry. Please have these items in-hand when you arrive:
- Face mask for each guest
- Pre-purchased admission tickets for each guest (printed tickets preferred; e-tickets also accepted)
- Members, have your e-membership card open and ready
Tickets are available online-only. Members must pre-register in advance by choosing one of the following timeslots: 10 am, 11 am, Noon, 1 pm, or 2 pm.
- Members must register (using primary membership email address and contact information) and sign in on the ticket webform to purchase their complimentary member tickets (contact Membership@rwpzoo.org with questions).
- Please note that due to software limitations the system does require a $5.00 transaction fee for all online purchases. Members will be automatically refunded the fee within 5-10 business days back to the card used for the transaction.
Watch this step-by-step guide for help when reserving your timed tickets.
Download your digital eMembership Card on the App Store or Play Store for fast and easy access.
- Download App for iPhone
- Download App for Android
- You may need to click on ‘Find My Membership Cards’ in the app to refresh.
Please see the Rhode Island Department of Health's COVID-19 protocols for out-of-state residents HERE.