April 5 through September 28
Giraffes and seals are wild animals and do not like to be touched, therefore we ask you not to try to touch them.
Maintain calm and gentle behavior when around the animals. Remember, you're new to them, and they need to feel safe around you. In addition, follow all instructions by the keeper, who is there to ensure your safety as well as that of the animal. If you are asked to step back, or stop what you are doing, please do so immediately. We want to ensure everyone has a wonderful experience!
Particularly for the giraffes, strong perfume, loud voices or noisy jewelry may startle the animals and cause them to back away.
Due to our very limited capacity for the animal feedings, we are not able to offer a member discount for these encounters.
Participants are asked to please wear close-toed shoes for safety behind the scenes.
No flash photography will be allowed because it may startle the animals. During giraffe feedings, only the Zoo’s professional photographer will be permitted to enter the feeding deck. Family and friends who wish to take photos of your encounter will be asked to remain outside of the giraffe feeding area. In seal feedings, non-flash photography will be permitted in special areas provided for that purpose.
At the keepers’ discretion, giraffe feedings may be moved indoors during rain. Seal encounters are always outdoors. In cases of severe weather the feedings may be cancelled and refunds issued, if applicable.
Tickets are available on a first come-first served basis and must be purchased in-person at Zoo Admissions. In future years we hope to be able to provide online advance sales.
Please call 401 941-4998 x 316 on the day you plan to visit for updated information on the encounter availability and schedule.
Revenue generated from this experience helps support the care of our animals and our education and conservation programs.
No, all animals at the zoo are on a strict diet for their health and safety. What they eat and the amount eaten daily is monitored carefully by our veterinary staff.
As these are wild animals, we cannot guarantee that they will want to eat according our schedule. If you have already paid for your encounter and the animals do not come to the deck, we will grant a refund.